Mail Call: Frequently Asked Questions
December 12, 2016
We love hearing from you, our friends and customers. We're always happy to answer any questions you have for us. To save you some time, we've compiled a few of our most frequently asked questions with the Skipper's answers. Do you only sell parts for freshwater and lake boats? Nope! We have thousands of parts in stock for blue water boats, too. If you have an ocean-going fishing boat or motor yacht, we probably have parts for your craft. Do you only ship to the Midwest USA? No. Don't let the "Great Lakes" part of our name fool you. Our home is on the shore of Lake Michigan, but we ship boat parts all over the world. Great Lakes Skipper is truly a global company. If I give you a boat's hull number, can you tell me which parts I need? No, sorry. We aren't able to cross-reference boat parts in that way. I don't see the part I want in your inventory. Can you order it? No, as a company specializing in hard-to-find, overstock, and obsolete boat parts, we aren't able to place special orders with boat manufacturers. Where's that part you had last week? Will you be getting more? Most of our parts are not re-orderable; once they're gone, they're gone, so if you see something you like, grab it! I love this item. Do you have it in another color? Probably not. What you see on our website is what we have. Once in a while, our resident parts expert can track down a particular color, but usually not. Have a different question? Email us at firstname.lastname@example.org, or find us on Facebook, Twitter, and Google+. We'd love to hear from you.