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Notes From The Skipper


Trust, But Verify, Part 2: Basic Gauge Troubleshooting

Trust, But Verify, Part 2: Basic Gauge Troubleshooting

Nobody enjoys bad news, especially not from one of the boat's gauges. If you're getting a reading that doesn't seem right (or no reading at all), it's not difficult to figure out the problem.

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Trust, But Verify, Part 1: Fuel Gauges

Trust, But Verify, Part 1: Fuel Gauges

With certain parts exposed to the elements, your boat's gauges and their sensors can take a beating. If you suspect that your gauge is not giving you an accurate reading, we have some hints for how to figure out the problem and how to fix it.

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What Our Customers Are Saying


Right On! Thank you so much for your quick response and for correcting my shipping address. Your company really understands customer service and you saved me a ton of money by catching and fixing my shipping mistake. I will use your company every time in the future and am gladly recommending you to all my boating friends. Thanks again .

Richard M. of Canada

You guys are the absolute best!!!! I am letting everyone I know about great lakes skipper. You guys have a lot of off the wall stuff that just isn't available anymore... like this oil tank kit. OBSOLETE :( --

D D. of Indiana USA

I bought a Cherrywood folding boat table top last week and I want you to know that I was very impressed with the services and how quickly it got to me. I want to let you also know that the table is gorgeous! I was a little unsure about having it shipped to Canada but you did such a great job wrapping it that when I got it in less than 3 business days it was perfect, not a scratch. Thank you so much. I am now going to order the table parts from you. This website is now under favourites. You made it such a pleasure shopping with you.

Elaine C. of Ontario, Canada

My replacement lights arrived safe and well yesterday, so a big 'thankyou' for your wonderful efforts. I cannot tell you how delighted I am with the quality of the items and most importantly, how swiftly and courteously our small problem was rectified. It is always a bit of a leap into the unknown buying items from overseas and my experience with Great Lakes Skipper is the best to date - your customer service is first class! You may be assured of my return business, and once again, thank you!

Marcus M. of Australia

Skipper -- I just wanted to write you to say thanks for saving me a bunch of money! I bought the trolling motor from you guys for the first time. Well I shorted out the wiring on installation (I should have had my dealer install it). I was going to pay out all that money to ship it back, but you pointed out that the warranty card was still in the box. I contacted the manufacturer and they performed the repairs done at no charge. Heck, the dealer (who did the work) even installed the motor on the boat for no additional charge. I will certainly be buying all my boat parts there. Thanks!! Mick.

Mick D. of Sunny Florida

Thank you! The sales rep who assisted me was awesome, knowledgeable and friendly! Will be doing business with you guys again very soon!

Lorin C. of Savannah, Georgia

Just ordered 3 sets of grab handles for my MX175 Glastron 2008. Perfect match. You're on my favorites list. Great photos too.

David W. of California

Thank you for your excellent service. I'm very pleased with the overall development of my order. Your web site is very comfortable to surf and the quality and prices are unique. You have a new customer in me. Godspeed Skipper !!

Angel V. of Puerto Rico

Thank you for the premium OMC boat propeller. It is exactly what I wanted and the prop shipment arrived very fast. Your service is very good. I give your store and service a very, very high rating.

Gerald F. of Baton Rouge, LA

Just wanted to let you know my husband loved the new gauges. I could never have figured out what he needed without your patient help! Be assured we will make your store our first stop for new parts!

Marie L. of Port Coquitlam, BC, Canada

EXCELLENT! I could not have asked for a nicer bimini. Our dealer wanted more than twice as much. If you are ever in town, stop in... got plenty of stripers to throw on the grill!

Lyle of Florida, USA

One of the best online purchases I have ever made! I placed the order online and then called to see if they could speed up the shipping. Jean made arrangements to ship my order by DHL. Would you believe it was shipped on Wednesday and arrived clear of customs by Thursday afternoon? Wow! My husband just loved the seats and now he is getting ready to take me on a romantic dinner cruise with his new seats! Thanks for spicing up our live up here. Happy boating! Nancy

Nancy of British Columbia, CANADA

Hi, I would just like to take the time to note the wonderful help and service of [employee name removed] from the shipping department in regards to my last order. I had an issue with an item I received and the issue was handled with professionalism, promptness, and courtesy. I just felt the need to make note of this service. It is becoming increasingly rare to find customer service at this level. Thanks!

Tytus of USA

Hello! I just thought I would write and tell you that the boat upholstery that we ordered from your upholstery shop for our trawler was everything that we hoped for with respect to the color depiction on your website. Our cushions turned out beautifully, and we couldn't believe how fast we received your product. Thank you, once again, and we will be referring our boating friends to your website with great enthusiasm!

Bob and Arlene P. of Florida

100% is not enough.1,000,000% overall satisfaction. Very lucky to find your store!

Odom of Hawaii, USA

Hello Great Lakes Skipper; I received my boat seats yesterday and I am very happy with your product. UPS did a good job of getting them to me overnight, just like you said. You (Daniel) and your knowledge played a big part in helping me choose the right seats for my boat. I will recommend Great Lake Skipper and your services to others. Thank you. Jared

Jared L. of Greece

Never had such prompt service. I ordered my boat parts on Thursday, flew home Friday night, and the package was there when I got home!!

Warren H. of Ohio

I just received my order from your company and I'm extremely pleased with the quality and at such a great price !!! A local marine shop here in FLA wanted over $60 for the same item for only one (1) of the Nitro Live Well Mgt Systems, plus $90 per hour for the labor involved. Now I can go and update my Nitro 929 CDX and get both livewells up and running again myself. All I can say is thanks so much for offering such a fine quality product at such a great price. My feedback is: "Effortless transaction, great item offered, good price, super seller !!!"

Paul T. of Florida, USA

Dear Great Lakes, We received the black 6 1/2 inch boat cleats last week. We are using them for the folding doors in the entry way. They make great handles; we are getting a lot of compliments. We no longer have a boat, but love our "nautical room", and the "handles" look great in the room! Thanks for your prompt service. Sincerely, Louis and Beth/

Louis of California, USA

This is the first time I have ever felt even the desire to applaud a seller [on eBay].

Your company has gone above and beyond in helping me with providing me with a great product and service, and when there was a small defect in one marine temperature gauge from the package I got, you guys shipped me out another one 2 day priority shipping. I am taken aback by your generosity. I would have been perfectly satisfied with regular shipping as I know the engine isn’t overheating. Thank you so much for this gesture.

I will look at your guys store from now on for my marine needs if you have the parts I’m looking for.

I hope that your company stays in business for generations and that your business ethics remain the same. You have just earned my business and my referrals should I find anyone who is looking for any products you offer.

Thank you again.

David C. of Washington